Where do I meet my tour guide and how will I identify them?

For standard tours and Winter Warmer Tours please meet by the flags outside the Scottish Parliament Building (EH99 1SP) – at least 15 mins before your tour starts. The guide will be easily identifiable by their EMF Running Tours T-shirt. If you have booked a bespoke tour your start point will be decided by you.

How far and fast do I need to be able to run to take part?

There is no set level of fitness required to take part.  The whole tour will be around 6 kilometres long and there will be regular stops for the tour guide to give information and to allow you to take photos.

What if I can’t keep up?

The tour will be run at the pace of the slowest person on the tour, so no one will get left behind.  This is a fun running tour so the emphasis is on enjoying the tour not running at a fast pace.  Please do not worry, we will not leave you behind!

Are there toilets available along the route?

If you need to stop during the tour let your guide know they will try to find somewhere suitable to stop.  There are toilet facilities available at the meeting point.

Will there be opportunities to take photos?

Yes, there will be regular stops at points of interest along the route to allow you to take photos.  If you have made a group booking it is a good idea to have a designated photographer or two for the group so not everyone needs to carry a camera.

Are the tours available throughout the year?

Yes, our tours operate all year round, please check the availability planner to find out if there is a tour guide available on your chosen date.

Do I have to book the tour in advance?

Yes, all booking must be made through the online booking form.  

How far in advance should I book my tour?

The further in advance you can book your tour the better, but tours can be booked up 15 minutes in advance of a tour starting (depending on guide availability).

Is the tour suitable for children?

The minimum age for the tour is 10 and anyone aged 10-15 must be accompanied by an adult.

Are jog strollers / pushchairs allowed on the tours?

Jog strollers are not allowed on the tour.

Are dogs allowed on the tours?

Dogs (other than guide dogs) are not allowed on our running tours.  If you wish to participate with a guide dog please let us know using the contact us form below.

How long before the tour starts should I arrive?

The tour will start on time so please arrive at least 15 minutes before the tour start time to make sure you are ready to go at the stated start time.

If I am late and the tour I am booked on has started can I get a refund?

Tours start on time, if you are late and the tour has left you will not receive a refund, but if you wait until the tour group arrives back at the meeting point you can still get your souvenir pack.

What should I wear?

You must wear suitable footwear for running in, and dress appropriately for running and for the weather conditions.

Will somebody be able carry anything for me? (wallet, keys, phone, cameras etc..)

Your tour guide will not be able to carry items for you.  Please only bring what you are willing and able to carry on the tour.

Can I leave belongings at the meeting point?

There is no storage area for you to leave belongings at the meeting point.

When will I receive my T-shirt and goodybag?

You will receive your t-shirt and goodybag at the end of the tour.  

If I don’t finish the tour can I still get my goodybag?

Yes, as long as you meet your tour guide at the Historic Scotland Education Centre at the end of the tour time slot.

How long will the tour take?

The time taken to complete the tour depends on the pace of the group. Usually it will take around 90 minutes (including stopping time). If you would like to do a longer, or shorter tour you can book a bespoke tour and request a different tour length.

Are there showers at the tour finishing point?

No, there are toilet facilities but no showers at the tour finishing point.

Will there be other people booked on the same tour as me?

There may be other people booked on the same tour as you.  Each tour will run with a maximum of 15 customers. If you would like to do a tour without other people you can book a bespoke tour to only include you or your group.

Are foreign language tours available?

Tours are usually all conducted in English but if you have a specific foreign language tour request get in touch and we’ll see if we can help out.

Are there any rest stops?

The tour is designed with designated stops throughout the route. This way, we make sure everyone stays together and gets to hear all the information along the route.

Will the tour be cancelled if the weather is bad?

The tour will only be cancelled in the case of extreme weather which may put participants safety at risk (gale force winds, flash floods, blizzards) and this decision will be made at the discretion of the tour guide.  We will attempt to contact you using the information you provide when booking so bear this in mind when booking your tour.  We will attempt to book you on an alternative tour and if this is not possible you will receive a refund.

Can I reschedule my tour if my plans change?

Tour bookings are not exchangeable for a different time slot or refundable.

What is your refund and exchange policy?

If we need to cancel your tour (for example in extreme weather), your tour will be rescheduled to a time that is suitable for you, if this is not possible a full refund will be issued.  If you cannot attend the tour you have booked on, you will not get a refund or be able to change your tour for a different time slot.

I accidentally left some of my belongings at the meeting point, can I get them back?

Please contact us and send us a detailed description of the items and we will investigate for you.

Are gift vouchers available?

Not at the moment, but you can book someone else on a tour.

Can I tip my tour guide?

Tips are not required, but you may tip your guide if you would like to.

How do I leave my feedback from the tour?

We welcome your feedback. Without it we cannot accurately tell which aspects you really liked and would like to see more of and which need improvement. Please log into your My Details account and click on the questionnaire link. Thank you.

Do I need to bring water with me?

You are more than welcome to bring along a small bottle of water if you’re happy to carry it with you. 

DO YOU HAVE A QUESTION NOT ANSWERED IN THE FAQ’S?

Use the email address below to contact us